All services provided in our store and our registered address, Çay District 233 Street No:9/D Terme/Samsun/ Turkey, belong to our company Yeşim KOÇ, and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what ways the personal data collected is handled and protected.
Certain personal information (such as name-surname, company information, phone number, address, or email addresses) related to members is collected by our store naturally through membership forms or various forms and surveys on our store’s platform.
At certain times, our company may send information about campaigns, new products, or promotional offers to its customers and members. Our members can make any choice regarding receiving such information when signing up, and they can change this selection later in the account information section after logging in, or through a notification link in the informative message they receive.
The personal information transmitted electronically by our members to our store during the approval process carried out via our store or by email will not be disclosed to third parties, except for purposes and scope defined by the “User Agreement” we have with our members.
To identify system-related problems and resolve any problems or disputes that may arise regarding the service provided, our company records the IP address of its members and uses this information. IP addresses can also be used to generally identify users and collect comprehensive demographic information.
Our company can also use the requested information for direct marketing purposes either by itself or through its collaborators, outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or provided by the user or information regarding transactions carried out through our store may be used anonymously in various statistical evaluations, database creation, and market research by our company and its collaborators without disclosing the identity of our members, beyond the purposes and scope defined by the “Membership Agreement.”
Our company is committed to keeping confidential information strictly private and confidential, treating it as a duty of confidentiality, ensuring and maintaining confidentiality, taking all necessary measures to prevent the disclosure of any or all confidential information to the public domain or its unauthorized use or disclosure to third parties, and taking all necessary precautions.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our e-commerce sites. Your credit card information is not stored in any way in our system.
To ensure that you are on a secure site during the transaction process, you should pay attention to two things. One is a key or lock symbol located in the bottom line of your browser. This shows that you are on a secure web page and your information is encrypted. This information is only used in line with the sale process and according to your instructions. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. Once the card’s validity is confirmed, the shopping process continues. Since your credit card information cannot be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
For online orders placed using a credit card, the security of the payment/invoice/shipping address information is checked by our company against Credit Card Fraud. Therefore, for first-time orders placed on our e-commerce sites, it is necessary to confirm the accuracy of financial and address/phone information before the order proceeds to the supply and delivery stage. If necessary, the credit cardholder may be contacted, or the relevant bank may be consulted for verification.
All the information you provide during the membership process can only be accessed and changed by you. If you protect your login information securely, others will not be able to access or change information related to you. For this purpose, the membership process operates within a 128-bit SSL security area. This system is an unbreakable international encryption standard.
E-commerce sites that include a customer service hotline and clearly stated address and telephone information are now more preferred. In this way, you can obtain detailed information on any issue you may have in mind, and you can gather more reliable information about the credibility of the online shopping service provider.
Note: We recommend ensuring that the online shopping site contains the company’s clear address and telephone number. Before shopping, note down all the contact information of the store where you are purchasing your product. If you do not trust the site, confirm it by phone before making a purchase. All information about our company and store location is available on all our online shopping sites.
MAIL ORDER CREDIT CARD SECURITY
The identity and credit card information you send to us via the mail-order method will be stored by our company in accordance with confidentiality principles. This information will be retained for 60 days in case of any disputes that may arise with the bank regarding credit card withdrawals, and then it will be destroyed. In case of any unauthorized withdrawal from your card beyond the amount approved on the mail-order form you send, you naturally have the right to dispute this with the bank, and this does not pose any risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within its platform. Our company is not responsible for the privacy practices or content of these sites accessed through links. The advertisements on our website are distributed to our users through our advertising partners. The principles of the Privacy Policy in this contract only pertain to our store’s use and do not cover third-party websites.
EXCEPTIONAL CASES
In limited cases mentioned below, our company may disclose users’ information to third parties beyond the provisions of this “Privacy Policy.” These cases are limited to the following:
- Compliance with obligations imposed by law, decree-law, regulation, etc., and applicable legal rules enacted by authorized legal authorities;
- To fulfill and enforce the requirements of the “Membership Agreement” and other contracts entered into with our users;
- When information is requested regarding users for an investigation or inquiry conducted by a duly authorized administrative and judicial authority;
- Cases where disclosure is necessary to protect users’ rights or security.
EMAIL SECURITY
Do not include your credit card number or passwords in any emails you send to our store’s Customer Service. The information in your emails may be seen by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information regarding users visiting our store and their use of the website via a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. Technical communication files simplify Internet usage by storing status and preferences about the site.
Technical communication files help obtain statistical information regarding how many people visited the site, how many times a person visited the site, what purposes they used the site for, and how long they stayed on the site. They are also used to dynamically generate advertisements and content on user-specific pages. The technical communication file is not designed to obtain data from your main memory or email, nor any other personal information. Most browsers are designed to accept technical communication files at first, but users can adjust the settings to prevent technical communication files from being sent or to receive a warning when they are sent.
Our company may change the provisions of this “Privacy Policy” at any time by posting them on the site or by sending an email or posting them on the site. The provisions of the Privacy Policy take effect on the date they are published.
For any questions and suggestions regarding our privacy policy, you can send an email to info@muskatplate.com. You can reach us at the following contact information:
Company Name: Yeşim KOÇ
Address: Çay District 233 Street No:9/D Terme/Samsun/ Turkey
Email: info@ephesuscymbals.com.tr
Tel: +90 546 548 17 52